{"id":7125,"date":"2016-05-12T18:43:21","date_gmt":"2016-05-12T17:43:21","guid":{"rendered":"http:\/\/www.handboekonlinemarketing.nl\/marketing_boek\/online_marketing\/management\/leerboek\/handboek\/?p=7125"},"modified":"2020-10-19T19:10:14","modified_gmt":"2020-10-19T18:10:14","slug":"5102-webinar-digital-transformation-customer-service-roadmap-for-success","status":"publish","type":"post","link":"https:\/\/www.handboekonlinemarketing.nl\/marketing_boek\/online_marketing\/management\/leerboek\/handboek\/5102-webinar-digital-transformation-customer-service-roadmap-for-success\/","title":{"rendered":"Hoofdstuk 1 video #6106 Webinar: Digital Transformation in Customer Service Roadmap for Success en #5102"},"content":{"rendered":"<div id=\"watch-headline-title\">\n<p class=\"watch-title-container\"><span id=\"eow-title\" class=\"watch-title\" dir=\"ltr\" title=\"Webinar: Digital Transformation in Customer Service Roadmap for Success in 2014\">Webinar: Digital Transformation in Customer Service Roadmap for Success.\u00a0<em>What is digital transformation and how does it apply to customer service? How can you put together and execute on a systematic roadmap for digital customer service excellence in 2014 and beyond? How are market leaders already doing it? Learn answers to these questions and more in this information-packed webinar, featuring thought leaders from Forrester Research and eGain.<\/em><\/span><\/p>\n<p><iframe loading=\"lazy\" title=\"Webinar:  Digital Transformation in Customer Service  Roadmap for Success in 2014\" width=\"640\" height=\"360\" src=\"https:\/\/www.youtube.com\/embed\/aJMgb-F4ZjE?feature=oembed\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share\" referrerpolicy=\"strict-origin-when-cross-origin\" allowfullscreen><\/iframe><\/p>\n<\/div>\n<p>&nbsp;<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Webinar: Digital Transformation in Customer Service Roadmap for Success.\u00a0What is digital transformation and how does it apply to customer service? How can you put together and execute on a systematic roadmap for digital customer service excellence in 2014 and beyond? How are market leaders already doing it? Learn answers to these questions and more in [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[19],"tags":[1487,50,57,1206,1146,1153],"class_list":["post-7125","post","type-post","status-publish","format-standard","hentry","category-algemeen-nieuws","tag-1487","tag-boeken","tag-handboek-online-marketing","tag-service","tag-video","tag-webinar"],"_links":{"self":[{"href":"https:\/\/www.handboekonlinemarketing.nl\/marketing_boek\/online_marketing\/management\/leerboek\/handboek\/wp-json\/wp\/v2\/posts\/7125","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.handboekonlinemarketing.nl\/marketing_boek\/online_marketing\/management\/leerboek\/handboek\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.handboekonlinemarketing.nl\/marketing_boek\/online_marketing\/management\/leerboek\/handboek\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.handboekonlinemarketing.nl\/marketing_boek\/online_marketing\/management\/leerboek\/handboek\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.handboekonlinemarketing.nl\/marketing_boek\/online_marketing\/management\/leerboek\/handboek\/wp-json\/wp\/v2\/comments?post=7125"}],"version-history":[{"count":0,"href":"https:\/\/www.handboekonlinemarketing.nl\/marketing_boek\/online_marketing\/management\/leerboek\/handboek\/wp-json\/wp\/v2\/posts\/7125\/revisions"}],"wp:attachment":[{"href":"https:\/\/www.handboekonlinemarketing.nl\/marketing_boek\/online_marketing\/management\/leerboek\/handboek\/wp-json\/wp\/v2\/media?parent=7125"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.handboekonlinemarketing.nl\/marketing_boek\/online_marketing\/management\/leerboek\/handboek\/wp-json\/wp\/v2\/categories?post=7125"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.handboekonlinemarketing.nl\/marketing_boek\/online_marketing\/management\/leerboek\/handboek\/wp-json\/wp\/v2\/tags?post=7125"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}