Hoofdstuk 1 video #6106 Webinar: Digital Transformation in Customer Service Roadmap for Success en #5102

Webinar: Digital Transformation in Customer Service Roadmap for Success. What is digital transformation and how does it apply to customer service? How can you put together and execute on a systematic roadmap for digital customer service excellence in 2014 and beyond? How are market leaders already doing it? Learn answers to these questions and more in this information-packed webinar, featuring thought leaders from Forrester Research and eGain.

 

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